Contact
Bugs, ideas, privacy questions, or a save you want deleted — all welcome.
Last updated
General enquiries — enquire@pomodoropet.com
Support, bug reports and issues — support@pomodoropet.com. You can also reach this straight from the app: the 💬 button next to your pet opens a short form that starts the email for you.
It is one person reading these, so a reply may take a few days. Please include what browser you are on if you are reporting a bug.
Write to us
Messages go straight to the site owner. What you type here is stored so it can be read and answered (see the privacy policy); if the site cannot be reached, the form falls back to opening a ready-addressed email in your own mail app instead.
What to include
- Bugs — what you did, what happened, what you expected, and your browser.
- Privacy — see the privacy policy first; it probably answers it.
- Deleting a synced save — send the sync code and it will be removed. We cannot check who owns a code, so please only send your own.
- Copyright — see the copyright notice for the takedown route.
What not to send
Please do not send passwords, payment details or anything sensitive. We will never ask for your password, and PetPomo takes no payments — so there is never a reason to put any of that in a message.